Hello everyone. First and most importantly, we’d like to extend our sincere apologies for the recent issues surrounding the Music Unlimited service’s Android smartphone and tablet application. We’re working as fast as we can to fix the app.
During our most recent version 1.6 and 1.6.1 updates providing access to High Quality Audio, a bug was discovered that caused some users to receive a “cannot connect to the server” message. We’ve been working to develop a fix, but the process is taking longer than we anticipated. At this point, we have rolled the Android application version back to 1.5.3 to restore service for those having issues.
If you are having a problem, please update the Music Unlimited Android application when you are prompted. If you are not prompted, please visit Google Play, download and install the app. Unfortunately, with this update, your Android device will not be able to access High Quality Audio that was part of the version 1.6 and 1.6.1 updates. The High Quality Audio feature will be restored when we can correct the bug and issue an update.
Meanwhile, High Quality Audio can still be accessed from the Music Unlimited service’s PC application and the PS3.
Again, we would like to offer our deepest apologies and will update you as soon as a fix has been issued. Thanks for your patience!